Emergency Notifications: Getting the word out at Notre Dame

Back in November, Chas Grundy wrote about our emergency procedure for ND.edu. When we implemented this feature for ND.edu, we based the functionality on a single-source file. This gave the ability to update the message on both ND.edu and emergency.nd.edu quickly and easily. The added bonus to this approach is that we could then use that same file to build a script that could be used on any Notre Dame site to display the emergency message. But I’m getting ahead of myself.

The results

nd.edu

As part of the ND.edu redesign, we created two different designs for the emergency bar. The first is the standard “notification” that we want people to notice, but not convey a feeling of true emergency. This corresponds to the “Level One: Local and Internal” from Chas’ article.

ND.edu in Notification mode

When we really want to grab the audiences’ attention, we do two things. First, we increase the height of the emergency bar and change the color to red. Second, the feature story is replaced by the emergency notification. This is “Level Two: Local but Critical”.

ND.edu in Emergency mode

m.nd.edu

Our mobile site monitors the same file, and in case of emergency the “Emergency” icon is tagged with a notification symbol. Viewing the section then displays the current message. Simple, but effective. We saw visits to this section jump exponentially during our snow closing back in February 2011.

m.nd.edu emergency active

Emergency Script

To further get the message out, we put together a javascript snippet that can exist on any university site. Each page load checks a central script, and in the case of an emergency, adds a bar to the top of the site and displays the emergency title along with a link to emergency.nd.edu. Below is an example of the Notre Dame News site in both previously mentioned states.

Level One:

newsinfo.nd.edu in Notification mode

Level Two:

newsinfo.nd.edu in Emergency mode

The Payoff

The huge advantage to this approach is that we can display emergency information on dozens (soon to be hundreds) of Notre Dame sites by changing a single file. The script to display the message is available to all Notre Dame developers to include in their sites, and is a simple cut-and-paste install.

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